Terms of service
1. Introduction
Welcome to Shopixy. These Terms and Conditions govern your use of the Shopixy website and your purchase of products from our store.
By accessing or using our website, placing an order, or purchasing products from us, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website or place an order.
Shopixy reserves the right to update these Terms and Conditions when necessary. Any changes will be posted on this page.
2. About Shopixy
At Shopixy, our team is dedicated to providing a smooth, reliable, and convenient shopping experience. We offer practical home and kitchen products selected for everyday use and value.
Our customer support team assists customers with product inquiries, order updates, shipping information, returns, refunds, and after-sales support.
Business Name: Shopixy
Owner: Dilkhush Kumar
Email: shopixy.in@gmail.com
Phone: +91 6206689378
Business Address: Pratapganj, Supaul, Bihar 852125, India
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other product information displayed on our website are accurate.
However, product colors, appearance, packaging, measurements, or other minor details may vary slightly from the images or descriptions due to manufacturing, lighting, display settings, or packaging changes.
We reserve the right to correct errors, update product information, or change product availability when necessary.
4. Product Availability
Products displayed on our website are subject to availability.
We may limit quantities, discontinue products, or temporarily remove products from sale without prior notice.
If an order cannot be fulfilled after it has been placed, we will contact the customer and provide an appropriate resolution, including a refund where applicable.
5. Prices and Payments
All product prices displayed on the website are subject to change without prior notice.
The applicable price at the time an order is placed will normally apply to that order, subject to any obvious pricing error.
Customers are responsible for providing accurate billing and payment information.
Payments are processed through available payment methods and trusted payment providers.
6. Orders
When you place an order, you agree to provide accurate and complete information, including your name, contact details, shipping address, and payment information.
An order is considered successfully placed when the applicable order confirmation is generated by our system.
We reserve the right to cancel or refuse an order in circumstances such as:
Incorrect or incomplete customer information
Suspected fraudulent activity
Product availability issues
Obvious pricing or listing errors
Other circumstances that prevent us from safely or reasonably fulfilling the order
If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.
7. Shipping and Delivery
Shopixy currently provides shipping according to the shipping options and rates displayed at checkout.
For domestic orders within India, the applicable shipping charge is currently ₹100.
The general delivery timeframe is approximately 7–8 business days, subject to factors such as order processing, courier operations, destination, weather, public holidays, and other circumstances outside our direct control.
Delivery estimates are not guaranteed delivery dates.
International shipping availability and applicable charges are displayed where available at checkout. The current international shipping charge is ₹1800.
Customers may be responsible for applicable customs duties, import taxes, or other destination-country charges for international orders.
8. Shipping Address
Customers are responsible for providing a complete and accurate shipping address and contact information.
Shopixy is not responsible for delays or additional costs caused by incorrect, incomplete, or outdated shipping information provided by the customer.
9. Returns and Refunds
Returns and refunds are subject to our Refund Policy.
Customers must follow the return instructions provided by Shopixy and meet the applicable eligibility requirements.
For damaged, defective, incorrect, or missing products, customers should contact Shopixy as soon as possible after receiving the order so that the matter can be reviewed.
10. Customer Responsibilities
Customers agree to:
Provide accurate order and contact information
Use the website for lawful purposes
Not attempt to misuse or interfere with the website
Not provide fraudulent payment or order information
Follow applicable return and refund procedures
Review product information before placing an order
11. Website Use
You may use the Shopixy website only for lawful purposes.
You must not:
Attempt to gain unauthorized access to the website or its systems
Introduce malicious code or harmful software
Interfere with website functionality
Use automated methods to abuse or overload the website
Use website content for unlawful purposes
Attempt to conduct fraudulent transactions
We reserve the right to restrict or terminate access where misuse or unlawful activity is reasonably suspected.
12. Intellectual Property
Unless otherwise stated, the content available on the Shopixy website, including text, graphics, logos, product descriptions, images, design elements, and other materials, belongs to or is used by Shopixy with appropriate rights.
You may not copy, reproduce, distribute, modify, or commercially exploit our website content without appropriate authorization.
13. Third-Party Services
Our website may use third-party services such as payment providers, shipping partners, hosting providers, and other service providers necessary to operate our business.
Third-party services may have their own terms and policies. Shopixy is not responsible for the independent policies or systems of third-party service providers.
14. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or completely error-free.
Temporary interruptions may occur because of maintenance, technical problems, network issues, service-provider issues, or other circumstances beyond our reasonable control.
15. Limitation of Responsibility
Shopixy will make reasonable efforts to provide products and services as described on the website.
However, we are not responsible for delays, interruptions, or failures caused by circumstances outside our reasonable control, including courier delays, natural events, technical failures, payment-provider issues, or other third-party service interruptions.
Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
16. Changes to Products, Services, and Terms
We may update product information, prices, availability, website features, services, or these Terms and Conditions from time to time.
Changes will become effective when posted on the website unless otherwise stated.
17. Governing Law
These Terms and Conditions are governed by the laws of India.
Any disputes arising from the use of the Shopixy website or purchase of products shall be subject to the applicable courts in Supaul, Bihar, India, to the extent permitted by applicable law.
18. Contact Us
For questions regarding these Terms and Conditions, orders, products, shipping, returns, or customer support, please contact us:
Business Name: Shopixy
Owner: Dilkhush Kumar
Email: shopixy.in@gmail.com
Phone: +91 6206689378
Business Address: Pratapganj, Supaul, Bihar 852125, India